What it shows
- The status of each ingestion run: success, in progress, or failed.
- Data freshness against an expected cadence, with a clear signal when a feed falls behind.
- The detail behind a failure, including per-row errors, so you can fix the source and re-run.
Freshness monitoring
Each feed has an expected cadence (for example, daily for HiBob people or for GL actuals). Pipelines compares the last successful sync against that cadence and surfaces a freshness state, so a feed that should have arrived but did not is flagged rather than silently served as current.Freshness is judged against expectations, not against the clock alone. A feed that legitimately
runs weekly is not flagged for being a day old, while a daily feed that goes quiet is.
Failure modes and re-running
1
Spot the failed run
The run shows as failed with the stage it failed in (sync, or curation).
2
Read the reason
Sync failures usually point at the source (expired credentials, an unreachable warehouse, a
rejected query). Curation failures are reported per row, with the specific reason such as an
unmapped value, a bad date cast, or a missing required field.
3
Fix and re-run
Correct the credential, the source data, or the field map, then re-run. Because the raw
payload is retained and curation is idempotent, a re-run reprocesses cleanly without a
re-upload and replaces the prior rows from that batch rather than duplicating them.
Common questions
Will a few bad rows fail the whole sync?
Will a few bad rows fail the whole sync?
No. Validation is per row, so the good rows curate and the bad ones are flagged individually
with a reason. You fix and re-run only what failed.
Why does a report still show old numbers?
Why does a report still show old numbers?
If the underlying feed has not refreshed, reports show the last curated data. Check the
freshness state here first; a stale feed is the usual cause.
Troubleshooting
- A run is stuck in progress: confirm the source is reachable, then re-run. Pipelines is the place to confirm a run truly completed rather than stalling after a partial step.
- Repeated curation failures on the same field: the field map or a dimension mapping is likely wrong. See Dimensions and GL Mapping.
- A feed is healthy but numbers look off: verify the mapping landed values on the right canonical fields before assuming an ingestion problem.